Fingerprint sensors provide security to information by checking if the fingerprint belongs to the owner. Usually, when you try to use fingerprint sensors, we get messages like validity sensors (wbf) (pid=0018). In such cases, you would struggle to find a suitable solution. But we are providing you with simple solution for this issue. All you have to do is follow the solutions given below when you get this message.
Try installing drivers for Validity Sensors!
You generally get the error message while trying to use biometric fingerprint scanner. For this, installation of validity sensor drivers is the best option. However, you should be careful to install a compatible driver depending upon your Windows version. Hp offers drivers for validity sensors and you can make use of it. If you don’t get the one for your specific Windows version, there is a simple way. It is to try the latest driver available which might be compatible with your Windows version.
Are you using Windows 10?
The link for the validity sensor driver is ftp://ftp.hp.com/pub/softpaq/sp58501-59000/sp58869.exe. For each operating system, the validity sensor driver differs. So, if you are a windows 10 user, then try downloading the specific driver intended for you. If you cannot find it, you can go with windows 8 or 8.1 driver sensor.
Try HP Simplepass program!
When you are using Windows 10, you will not be able to use the earlier version which is Authen Tec Series 6. It belongs to the HP simplepass program. There is a way to use the same HP Simplepass program if you like to. Simply use SoftTex HP simplepass program to continue using the same. The HP simplepass program allows protection of identity and access to accounts through the owner’s fingerprints. Notebook models can make use of this program.