Users encounter messages like support apple com appletv restore when they try to watch Apple TV. You might be looking for a solution for this issue and we will explain how to resolve it. We have given a few ways to fix this in here and you can try it out. Try the methods one by one and see which one works out for you!
Try restarting or use a Cable!
The first method you can try is restoring Apple TV by using a cable. The cable can be connected between the device you are trying to watch the Apple TV and the computer. When you do this, you can easily restore Apple TV. The next method is restarting your device. Restarting iPod or iPhone can be done by long pressing both the side button and volume down button together. For earlier versions of iPhone or iPod, try long pressing home and side button together until you see the apple logo. If you have iPhone 8, then try pressing volume up button and immediately release. Also, press up volume down button and then immediately release. Then, long press the side button until you start seeing the apple logo.
Try reinstalling iOS!
If the message is still displayed, even after restarting your device, then try this solution. Reinstalling might be the solution and you will have to reinstall the iOS. Let your device be connected to the computer when you are trying this solution. The most recent version of iTunes has to downloaded and installed in your PC or Mac when you do this. A message will be displayed. It will say that there is an issue with your device that needs for the device to be updated or restored. Now press update to reinstall iOS and the same can be done for ipadOS.